When shipping to your hotel within the United States, orders placed at least one week in advance will arrive at the hotel within 48 hours prior to your arrival. Orders placed within less than one week will be shipped priority at an additional fee and will arrive within 48 hours prior to your arrival. Orders placed less than 48 hours must be overnighted at an additional fee to your travel destination. To maintain quality control and timely delivery, Continental Kid reserves the right to determine the best shipping method. Shipping charges are based on packaging costs, the weight of the order and the delivery method. There are no additional handling or convenience charges applied to your order.
When shipping to locations within the United States’ territories of American Samoa, Guam, Marianas Islands, Puerto Rico and the U.S. Virgin Islands, please allow up to 14 business days for standard delivery via the United States Postal Service.
When your order is shipped ahead, these are the procedures that Continental Kid takes to insure your package’s timely arrival:
- When the order is placed, the travel destination is contacted regarding their receiving procedures.
- The order receives a tracking number. You will receive an email with the tracking number, the name of the carrier and the date it was shipped
- The order is tracked daily during shipment.
- The travel destination is contacted to confirm receipt of the package and where it is being held until your arrival.
- You will be sent an email to confirm the arrival of the order which will include who signed for the package and where it is located at your travel destination.
Continental Kid allows you the flexibility to split your order, sending part of the merchandise to your home and the balance to your travel destination. Shipping charges are based on packaging costs, the weight of the order and the delivery method. When shipping to multiple addresses, there are no additional handling or convenience charges applied to your order. |
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